HomeNewsUPDATE: Burnham-On-Sea and Brean holiday parks temporarily close for Coronavirus

UPDATE: Burnham-On-Sea and Brean holiday parks temporarily close for Coronavirus

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Holiday parks in Burnham-On-Sea and Brean have announced temporary closures following Government advice to tackle the spread of the Coronavirus.

Holiday Resort Unity in Brean

Holiday Resort Unity (HRU) in Brean says: “We have been advised to close the resort fully due to the risks posed by Coronavirus COVID-19 by 6pm on Sunday 22nd March. It would be advisable to switch the water supply off to the caravan outside.”

“The House family have ran Unity for 70 years and the current circumstances are very upsetting and a sad experience for us. I can ensure you that we are not making any decisions lightly and we want our family and team to be here ready to welcome you when this crisis is resolved.”

Home Farm Holiday Park in Burnham-On-Sea

Home Farm Holiday Park in Burnham is closing from March 23rd. Owner Steve Atkinson says: “Over the weekend we have received information about the potential closure of all holiday parks in the UK due to the current Covid-19 outbreak.”
“The government advises against all unnecessary travel eg holidays, and we must follow their advice. As a result we have taken the difficult decision to close the park to all customers from Monday 23rd March 2020 until further notice.”
“There will be limited contact by telephone so we would ask you to contact us via email bookings@homefarmholidaypark.co.uk. We thank you for your support and hope you and your family keep safe and well.”

Brightholme Holiday Park in Brean

Brightholme Holiday Park in Brean says: “We have been closely following the daily announcements and Government guidelines regarding the Coronavirus outbreak, consequent spread and risk to us all.”

“As you all are aware, the government has advised that we only travel if it is essential to do so, this is to try to reduce the spread of this virus, which we whole heartedly as a family and park operators fully support.”

“We have made the very difficult decision to temporarily close both Brightholme and Coastholme Holiday park from 6pm this evening, in line with the Government guidelines, as continuing to be open for holidays would be in breech of their guidance. We have a responsibility to not encourage the spread of this virus and to protect the NHS in our area, the wider community and society as a whole.”

“In terms of risk assessment, we can no longer guarantee our park facilities are without risk of contamination, such as our play area and launderette. In addition, as park operators, we no longer feel we can meet the requirement of health and safety regulations due to current low levels of staff for e.g. first aid response, this, of course poses significant risk to our customers and staff. We will await further guidance from Public Health England and of course keep you all updated.”

“In the meantime we sincerely thank you for your patience, kind messages and support throughout this uncertain and quiet frightening time. From our family to yours, stay safe, take care and we look forward to welcoming you all back soon.”

Burnham-On-Sea Haven Holiday Village

Burnham-On-Sea Haven Holiday Village has closed until April 16th. A Haven spokesperson told Burnham-On-Sea.com: “We know how disappointing this will be for those guests who are booked to stay with us during this time but every decision we make, we do so ensuring the safety and security of our guests, owners and teams are our number one priority, in the unprecedented time we are in.”

“All guests affected by the closure will be contacted, but we shall prioritise those who are booked to travel within the next seven days.”

“We would like to thank our guests for their patience whilst we work through this as quickly as we can. We would like to apologise to everyone for this disruption and thank our teams both on our parks and centrally for their continued support,” it adds.

Lakeside Holiday Park in Burnham

Lakeside Holiday Park in Burnham is temporarily closed until April 16th. It says: “This will affect those holidaymakers booked to stay between 27th March – 16th April. We’ll be in touch first with guests due to visit between Friday 27th March – 3rd April 2020 and then move forward through arrival dates thereafter. We will discuss the two options available to you which will be moving your booking date or receiving a refund.

“For those of you staying with us during this time your health and that of our staff is paramount in our thoughts. We have therefore had to make the extremely difficult decision to not open any of the facilities on the park, this will include the club, launderette, arcade and play area to reduce contact with the virus as advised. Normal service and facilities will of course resume as soon as we are advised it is safe to do so. We respectfully request that your caravan /lodge is NOT used for self-isolating, these are for recreation and holiday use only. Please continue to follow HM Government guidance and self-isolate at home.”

Sandy Glade Holiday Park in Brean

Sandy Glade is temporarily closed. John Fowler Holidays says: “Following the latest announcement and advice from the government relating to the Coronavirus, we have taken the decision to temporarily close our parks to holidaymakers from Monday 23rd March until the 16th April when we will review.”

“We apologise for any disappointment this may cause. You will be able to re-schedule your holiday or if you are unable to rearrange your break, we will offer you a full refund. Please note our phone lines are extremely busy at the moment so you may prefer to email us to advise us which option you would prefer. The email address to use is myholiday@johnfowler.co.uk.”

Please note we are currently experiencing a high volume of calls and messages. We would like to prioritise guests who were due to come on holiday in the next 7 days and respectfully request if you are due to come on holiday outside of that period, you delay calling us to give those customers a chance to get through. There may also be some delay in our response times to enquiries via our website and social media channels.”

Warren Farm Holiday Park in Brean

Warren Farm Holiday Park in Brean says: “We have taken the difficult and very sad decision to remain closed until further guidance is issued from Public Health England. We understand this is a huge disappointment to everyone, but believe it is in the best interests of our customers, staff and the local community.”

“We have a responsibility to play our part in not encouraging the spread of this virus and not overloading the NHS in our area. If you have a touring, camping or caravan hire holiday booked with us before the end of April, we will contact you over the next seven days to discuss options for postponing or cancelling your holiday.”

“If your holiday is booked for May or beyond, please bear with us. We will be in touch as soon as we know more. Unfortunately at this time we do not know when we will be re-opening. If you have a seasonal or static caravan with us, we ask for your patience. We are liaising with other holiday parks around the country to work out a fair package of compensation once we know how long the season will be shortened by.”

Diamond Farm Holiday Park in Brean

Diamond Farm in Brean says: “In light of the recent government announcements regarding Coronavirus, we have taken the extremely difficult decision to keep the Touring Site closed until further guidance is issued.”

“It is with great regret to have to make this decision, however, we must put the safety and well-being of our guests, staff and local community first. We have a responsibility to help reduce the spread of the virus and also to reduce pressure on the local health services and hospitals.”

“We fully understand that this will be disappointing news and we would like to thank you for your patience and understanding in these unprecedented times. If you have a Touring or Camping holiday booked with us in April, we will be in touch shortly to discuss your cancellation or rescheduling options. For those booked in May and later, we will be touch when we have more information.”

“If you have a Seasonal Pitch, please be patient. We are currently unsure of when we will be able to reopen, but rest assured we will be offering a fair compensation package for those who have already paid their site fees. Merrybee and Diamond Farm Statics currently remain open, however, we are anticipating closure of these sites soon. We will provide an update early next week.”

Northam Farm Holiday Park in Brean

Northam Farm in Brean has also confirmed it is closing from March 22nd to protect the health and safety of its customers and staff.

Pontins Brean Sands

Pontins in Brean is temporarily closing.  No re-opening date for the resort has been announced, but Pontins says it will be contacting all guests with reservations in the coming days.

In a statement, a spokesman for Pontins told Burnham-On-Sea.com: “Pontins would like to reassure you there has been no outbreak of Coronavirus on our parks, however we have taken the latest government advice and decided to close all parks effective Friday.  We will be contacting all guests who have a Pontins booking between now and the end of April, via email in the next two days.”

“If you have a holiday booked from May 1st to the end of the year we will be contacting you in the next seven days. You will appreciate how busy our phone lines are and so may we please ask for your patience whilst everyone is responded to. Obviously our first priority is to respond to guests scheduled to arrive in the next seven days.”

Other parks closed: Coastholme, Southfield, Yellow Sands, Sunningcrest, Channel View

If your park is not listed, please check with directly and expect closures to be in place.

 

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