June 27, 2018
Bristol Water apology as mains burst shut school and hit 400 homes

Over 400 homes in Brent Knoll, Rooksbridge and the surrounding area were left with low water pressure and a village school was forced to close on Wednesday (June 27th) following a water mains burst.

Brent Knoll School sent home its pupils at lunchtime after it was left with no tap water in the extreme heat.

A Bristol Water spokesman told "Following a burst main that occurred in Rooksbridge on Tuesday (26th June), we had to temporarily turn the water off in the area to facilitate repairs on the water main. This affected around 400 properties in the area."

"After our crew arrived to the site and started investigating the situation, it became clear that the works would be problematic due to the location of the burst, which was under the A38."

"To make sure that residents in the area were not without water, we placed one bowser on the layby by the New Moon Inn in Biddisham, and a second bowser on Chapel Road, Rooksbridge off the A38 later in the evening."

"In the early hours of Wednesday, the water supply was restored in Rooksbridge, albeit with low pressure which we increased during the day, by diverting water from other sources. Meanwhile, the works on repairing the damaged water main is on-going."

"Ssome customers in Blackford, Brent Knoll, Highbridge, Watchfield, Edithmead, Mark, Walrow and surrounding villages experienced low water pressure or temporary loss of supply which is normal in situations like this."

Bowser points were set up for customers in the area to collect water.

"We would like to thank our customers for their patience and we apologise for the inconvenience."

A Brent Knoll School spokesperson added: "Brent Knoll Primary closed at lunchtime as Bristol Water informed the school that a local water mains had burst and the school's supply of water was to be cut off."


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