opticians staff become Dementia friendly
the nation marks Dementia Awareness Week between 14th-20th May,
the team at Specsavers in Burnham-On-Sea is becoming qualified to
better understand the needs of customers suffering from dementia.
employees nationwide are completing Dementia Friends training, an
initiative run by the Alzheimers Society.
doing so they become recognised as a Dementia Friends, with a badge
to wear on their uniforms to indicate their increased level of dementia
awareness to customers. Specsavers home- and care home-visiting
teams Specsavers Healthcall are also completing the
Venkat, store director of Specsavers in Burnham-On-Sea says: "Being
more aware of dementia is an incredibly positive development for
our team and our offering to customers."
always thought dementia was all to do with someones memory
but it is much more than that. By uncovering the truth about
dementia it really opened my eyes to how at Specsavers, when performing
our daily duties, we can all take a little time to support and care."
comprehensive training covers all aspects of dementia and discusses
how it affects people in different ways. With particular relevance
to Specsavers it also describes how senses can be affected, including
sight and hearing.
with dementia commonly experience problems with their sight and
visual perception, causing them to misinterpret the world around
them. Some sufferers can experience hallucinations. On top of that,
research has revealed that almost half of dementia patients in care
homes are wearing glasses with the wrong prescription, leading to
increased isolation and confusion.
learning and development manager Samantha Jessop said: By
providing dementia awareness training we are taking necessary steps
to equip all colleagues with the necessary skills to support all
of our customers and continue to provide the same excellent service
that we pride ourselves upon, regardless of the personal struggles
any of our customers may be facing. Im delighted we are now
offering this as part of our core training offer.
is also urging anyone over the age of 55 to undergo regular hearing
tests as research suggests that people with untreated hearing loss
are more likely to develop Alzheimers. Hearing tests at Specsavers