alert over bogus trading standards officers
in the Burnham-On-Sea area are being urged to be on their guard
following reports that fraudsters, falsely claiming to be trading
standards officers, are operating in Devon and Somerset.
and Somerset Trading Standards Service says that the fraudsters
have been knocking on doors and 'advising' residents that they can
obtain a refund and compensation following poor work carried out
resident is then told by the officer that for the claim to proceed
£1,000 must be paid into a specific bank account, the details
of which are provided by the fake officer.
is a type of scam that has been used many times across the country
where fraudsters pretend to be all types of officials.
Gardiner, Interventions Manager at Devon and Somerset Trading Standards
Service, said that trading standards and police officers would never
ask for money from members of the public.
added: "We are urging residents to be extra cautious about
anyone unexpectedly knocking on their door."
you are unsure about their motives, do not open the door. If you
do open the door to callers you don't know, then you should always
ask for identification."
council employees will show their identification at your door as
a matter of course, but you should always ask for this if it is
not immediately offered. It will always be shown on request.
someone refuses to show you their ID card, or stops you from taking
it from them to examine it more carefully, then do not let them
in, shut the door immediately, and if you feel threatened, call
not give your details including your phone number to anyone who
knocks at the door. Always call the person's office to confirm their
identity by obtaining a number through Directory Enquiries, not
the number the caller gives you themselves. If they are genuine,
they will not mind.
trading standards officers and council officials have an official
photo ID card. To check the credentials of someone claiming to be
from Devon and Somerset Trading Standards Service call this number:
you need advice about traders calling at your door, contact the
Citizens Advice consumer helpline on 03454 04 05 06 and, if you
feel threatened or are in immediate danger, please dial 999.