care home rated as 'outstanding' by inspectors
Burnham-On-Sea care home has been rated as 'outstanding' by the
Care Quality Commission and praised for being among the top facilities
in the UK.
House residential care home in Burnham's Rectory Road is one of
only five of 421 inspected residential care homes across the UK
to receive an overall 'outstanding' rating following an unannounced
well as receiving an overall rating of 'outstanding', Beaufort House
was rated 'outstanding' for its caring and for being well-led. The
homes services were rated 'good' for effectiveness, responsiveness
CQC report states: "Residents well-being and happiness
was central, staff had a positive rapport with people and they were
gentle, attentive, kind and respectful in their approach. The culture
within the service was open, friendly and welcoming. The registered
manager was open and transparent in her approach."
of Home Susan Dean, who has worked at Beaufort House for more than
20 years, shares owner he Royal Agricultural Benevolent Institution
(RABI)'s vision for putting people first and said: "I am passionate
about making Beaufort House the best place possible for our residents
to live and I want it to feel like a family home, rather than a
report praised Beaufort House for forging strong links with the
local community and helping residents pursue hobbies and pastimes.
Residents personal histories and achievements were recognised
and celebrated with staff 'doing small acts of kindness' to support
report also praises the clean and safe environment, the way medicines
are managed and administered and the attention to detail given towards
end of life care.
also said: "As the service was a registered charity for people
who had worked in agriculture, good wholesome local produce was
part of the philosophy of care. The grounds were easily accessible
and maintained by a full-time gardener. People mattered and care
and attention was given to every small detail."
Agricultural Benevolent Institution chief executive Paul Burrows,
who regularly visits Beaufort House, said: "Our ethos as a
charity is all about treating people with kindness, compassion,
dignity and respect so its especially pleasing to be recognised
for providing a caring service. Beaufort House is a happy place
and thats down to the people who run and work in the home.
We can all expect to live longer nowadays and older people should
not be afraid to make the move into residential care."
Burrows added: "The majority of staff have been with us for
a long time and are extremely loyal and supportive. Its a
team effort. We believe in an open culture and it is vital that
residents have a say in what goes on I am extremely proud of both
R.A.B.I homes Beaufort House and Manson House in Bury St
Edmunds, Suffolk. I believe they are not just flagships for R.A.B.I
but for elderly care in general."